ILS has been NCQA-accredited for Case Management for LTSS since 2017.

The NCQA accreditation process involves a rigorous evaluation of an organization’s processes, systems, and outcomes to ensure they meet or exceed nationally recognized standards. Independent Living Systems underwent a comprehensive review of its LTSSA care management practices, demonstrating a commitment to continuous quality improvement and adherence to best practices.

LTSS care management plays a crucial role in supporting individuals with chronic illnesses, disabilities, or functional limitations to live independently in their communities. Achieving NCQA accreditation reinforces Independent Living Systems’ position as a trusted and high-performing organization in the field of health and social services management.

“Our team has worked tirelessly to continue to meet the stringent standards set by NCQA, and this accreditation underscores our dedication to excellence in LTSS care management,” said Hilda Perea RN, VP of care Management at Independent Living Systems. “We remain steadfast in our mission to improve the quality of life for the vulnerable populations we serve through comprehensive person-centered care.”

About Independent Living Systems:

Independent Living Systems (ILS) is a Florida-based company providing a comprehensive range of turnkey payer services to managed care
organizations and health care providers that provide care and social services to complex populations in the Medicare, Medicaid, and Dual-Eligible markets. The company also owns and operates Florida Community Care, Florida’s only statewide Medicaid long-term care provider service network, as well as Florida Complete Care, a Medicare Advantage special needs plan for people who live in a nursing home, an assisted living facility, or live at home and have complex health issues that require more coordinated and comprehensive care.

About NCQA:

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in healthcare. In recognition for its leadership in diversity, equity, and inclusion, NCQA has won the Excellence in Diversity Award from Chesapeake Human Resources Association. NCQA’s website (ncqa.org) contains information to help consumers, employers, and others make more-informed health care choices. NCQA can be found online at ncqa.org, on twitter and on LinkedIn at linkedin.com/company/ncqa.