Civil Rights Compliance

Eric Miller, Civil Rights Compliance Coordinator

201 E. Park Avenue, Suite 400B

Tallahassee, FL 32301

Phone: 866-409-8031 TTY: 711

Email: [email protected]

Welcome to Independent Living System’s (“ILS”) Civil Rights Compliance page. The Civil Rights Compliance Coordinator's ("CRCC") primary function is to coordinate ILS compliance with the requirements of civil rights laws which prohibit discrimination on the basis of race, color, national origin, age, disability, or sex.

Notice of Nondiscrimination Policy

ILS is committed to providing all people with an equal opportunity to participate in its programs, services, and activities. ILS complies with applicable Federal civil rights laws and does not exclude people or treat them differently in admission to, access to, or employment in its programs, services, or activities on the basis of race, color, national origin, age, disability, or sex. Communication aids and services, such as: qualified sign language interpreters, qualified foreign language interpreters, and written information in alternative formats (i.e.: Braille, large print, foreign language, etc.) are provided free of charge, in accordance with federal law, when necessary to ensure equal opportunity and effective communication.

This Notice is provided as required by Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act and implementing regulations. This Notice is available, upon request, in alternative formats. Individuals who require free communication aids and services to effectively participate in ILS programs, services, and activities are invited to make their requests to the Civil Rights Compliance Coordinator at the contact information listed. If you believe that ILS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance in person, by mail, by email or by telephone with the Civil Rights Compliance Coordinator at the contact information listed above.

*This Notice of Nondiscrimination Policy also applies to the following ILS subsidiaries: Health Pointe of New York, LLC; ILS Community Network IPA, LLC; MSO Health Solutions, LLC; MSO Health Systems, LLC; Royal Health Care of Long Island, LLC; and Royal Health Care Data Center, LLC.

Accommodations and Language Assistance

If you are in need of free communication aids and services to effectively participate in ILS programs, services, and activities, please make your requests to the CRCC at the contact information listed. Please see ILS’ recommended Communication Aid/Accomodation Request Form. 

Complaints

If you believe that ILS or one of its contractors has discriminated on the basis of race, color, national origin, age, disability, or sex please see the ILS Nondiscrimination Grievance Procedure for directions on how to file a complaint using the recommended Nondiscrimination Complaint Form.

Letters of Findings

Examples of Letters of Findings issued in response to discrimination complaints received by ILS will be posted here once issued.

Contact Us

Learn more about how Independent Living Systems is enhancing individuals' quality of life by improving health outcomes, reducing costs, and addressing social risks.