Maureen Lillis is chief clinical transformation officer for Independent Living Systems (ILS). She has nearly 30 years of experience in the healthcare insurance industry. In her position at ILS, Lillis oversees the integration of clinical services for both acute care and personal care needs. Her focus is on managing the whole-person care across the healthcare continuum for the members ILS serves. Prior to her most recent role at ILS, Lillis was the chief operating officer (COO) for the company.
Before joining ILS, Lillis served as COO for AmeriHealth Caritas’ Community Care of Florida, a management services organization that supports Prestige Health Choice’s Medicaid and Florida Blue’s myBlue members. In 2012, Lillis was COO of Prestige Health Choice, a managed Medicaid plan in Florida, where she was responsible for daily operations and oversight of the plan’s healthcare delivery system. From 1997 to 2012, Lillis served in two critical roles for Universal American Corporation. Serving as senior vice president of long-term care operations from 1997 to 2009, she was the operational lead for the company’s third-party administration division. Beginning in 2009, she fulfilled the role of senior vice president and administrator of WorldNet Services, where she developed and implemented operations for the company’s home health agency that was leveraged into a contract with the Florida nursing home diversion program.
Lillis earned her Master of Business Administration from Florida International University, Bachelor of Science in health services administration from Barry University, and an associate nursing degree from Blue Grass College. Having earned her Six Sigma green belt, Lillis is certified by the American Society of Quality as a subject matter expert in the implementation of quality and efficiency improvement initiatives. She also is a Florida International University advisory board member for their healthcare Master of Business Administration program.