Skip Navigation

About Independent Living Systems

Through our diverse partnerships, we ensure person-centered, comprehensive health and social care for those who we serve.

You Matter. We Care.

Independent Living Systems (ILS) is a Florida-based company providing a comprehensive range of turnkey payer services to managed care organizations and health care providers that provide care and social services to complex populations in the Medicare, Medicaid, and Dual-Eligible markets.

For more than 20 years, Independent Living Systems has provided long-term support services designed to improve health outcomes, created provider networks, and helped health care organizations balance cost efficiency. By anticipating the needs of our clients and members, ILS aims to provide an exceptional personalized customer service experience while building client relationships through integrity and respect.

ILS adheres to the premise that home and community-based services represent a cost-effective, quality driven alternative to traditional institutional care. Working with health plans, medical providers, assisted-living facilities, government agencies and pharmaceutical companies, ILS offers an extensive range of community-based services and nutritional support programs for millions of Americans.

To further support our valued members, ILS offers a range of home care services including pharmacy, home-delivered meals, home medical supplies and home health services.

ILS also owns and operates Florida Community Care, Florida’s only statewide Medicaid long-term care provider service network, as well as Florida Complete Care, a Medicare Advantage special needs plan for people who live in a nursing home, an assisted living facility, or live at home and have complex health issues that require more coordinated and comprehensive care.

Our Family of Companies



Our History

See how ILS became what it is today.

FCC Awarded New Pilot Program

The Comprehensive Intellectual and Developmental Disabilities Pilot Program was awarded to FCC to bring additional services and managed care to individuals with intellectual and developmental disabilities.

ILS Grows Its Home Care Line of Business

We launched two new services as part of our Homecare Services program—ILS Medical Supplies (DME) and ILS Pharmacy.

ILS Establishes Florida Complete Care

We launched a Medicare Advantage plan with prescription drug coverage in 15 Florida counties under the subsidiary Florida Complete Care.

ILS Establishes Florida Community Care

We were awarded and implemented a statewide contract as a Medicaid managed care plan under the subsidiary Florida Community Care.

ILS Receives an Additional Contract in Florida

We were awarded the Community Care for the Elderly contract in Florida.

ILS Expands Its Programs in Florida and California

We launched a statewide LTSS program for existing Florida MCOs. We also implemented a Community-Based Care Management Program throughout California.

ILS Acquires Royal Healthcare

We completed the acquisition of Royal Healthcare, a business and technology provider that delivers fully integrated Third-Party Administration solutions.

ILS Starts Programs in Other States

We began Long-Term Services and Supports (LTSS) programs in New York, California, Virginia, South Carolina and Illinois.

ILS Introduces Care Management

We introduced Transitional Care Management and Care Management models of care. Both have successfully reduced hospital readmission rates by as much as 65%.

ILS Provides Targeted Nutrition Benefits

We added meals and nutritional counseling services to provide targeted nutrition benefits to members nationwide.

ILS Focuses on Nursing Home Diversion

We implemented nursing home diversion pilots in Florida.

ILS Adds Pediatrics

We implemented a Pediatric Managed Service Organization in Florida.

Independent Living Systems is Founded

ILS was founded as a Florida-based health care services company, focused on improving quality of life for the most vulnerable populations in our community

Ward Tower Senior Social Center Celebrates Grand Reopening

The newly refurbished social center boasts a variety of enhanced amenities and services designed to enrich the lives of residents. These include a new computer lab, domino room and refurbished library where residents can check out the latest books. There are also English and Spanish classes available along with craft workshops.

Independent Living Systems Chairman and CEO honored with 2024 Claude Pepper Corporate Service Award

The annual Claude Pepper Awards event, hosted by United HomeCare for the past 29 years, has become a highly anticipated charitable gathering in South Florida. This event honors individuals and organizations that embody the spirit and ideals of the late Senator Claude Pepper, a champion for the elderly and disabled.

Independent Living Systems Named Finalist for 2024 South Florida Business Journal “Company of the Year”

The recognition highlights ILS’s commitment to innovation, excellence, and community impact. For over 20 years, ILS has served the most vulnerable populations with a compassionate team of over 1,400 people committed to improving the life of the most susceptible in our community.

Previous Slide
Next Slide

Check out the latest news from Independent Living Systems