Third Party Administration

ILS delivers a fully integrated suite of solutions for third-party administration. The services improve the lives of members while monitoring and maximizing cost management of health care benefits. We tailor the services to the needs of our clients, including capabilities such as:

  • Enrollment and eligibility processing
  • Claims processing
  • Call center services
  • Customized reporting
  • Fulfillment services including new member materials

ILS’ fully integrated third-party administrative solutions have been solving the needs of clients since 1996. Our services support a wide range of health care payers, including health plans, employers, labor unions, and trust funds.  Our services have resulted in the following:

  • 90% of claims processed within 5 business days
  • 100% of calls answered in 30 seconds or less
  • 100% of new member materials sent within 5 days of receipt of the 834 file
Third Party Administration