To Whom It May Concern,

I am the owner of [a care management company]. We provide contracting, credentialing and Case management services to skilled nursing centers in 24 states. In Florida we work with about 182 of the nursing homes.

Our company has had the privilege of working with ILS thru the [Long Term Care] LTC Diversion Program and now with the SMMC program in Florida. [You] have represented a multitude of [Managed Care Organizations] MCOs to build and represent their networks in awarded Regions.

[You] are professional, responsive and always willing to assist in a timely manner. It is a pleasure to have the opportunity to partner with [you]. We have had nothing but good feedback about [your] services and assistance.

Please feel free to call me if you should have any other questions you need answered.

My best regards,

Owner