History of ILS

Founded in 2001, Independent Living Systems (ILS) was formed to assist health plans and other organizations in the delivery of community based services as an alternative to costly institutional based care.

In developing and implementing one of the country’s first long-term care diversion program in the country, we learned that nearly 70% of people residing in nursing homes would not need to be there if they had access to community based resources to support them. With an average cost of a year-long stay in a nursing home at $60,000, ILS developed the Managed Long-Term Services and Supports Program to reduce those costs to an average of $25,000. Improving costs and quality, combined with a patient’s preference to live at home has been the driving force behind the development of our future services.

In 2005, we added Meals and Nutritional Counseling to provide targeted nutrition benefits. We employ registered dietitians who assess nutritional needs and produce customized menus for home-delivered meals. In 2010, we introduced Transitional Care Management to reduce readmissions of patients back into the hospital. Eighteen percent of admitted Medicare patients are readmitted to the hospital within 30 days for the same condition. ILS’ model of care has successfully reduced readmissions by as much as 50 percent. That same year, Care Management was introduced for the care management of Medicare and Medicaid populations. Care Management begins with stratifying a population based on acuity; a comprehensive assessment is performed on the member’s health, social, and environmental needs; and an individualized plan is produced documenting a member’s problems, goals, and interventions, serving as a roadmap to recovery. In 2013, ILS completed the acquisition of a business and technology provider that delivers fully integrated Third Party Administration solutions.

As healthcare delivery continues to gravitate toward financial realignment initiatives such as in the Duals Demonstration programs being implemented across the country, ILS is poised to be a driving force in the transition of healthcare back to the home and community. Today, ILS:

  • Has more than 800 employees in 10 office locations
  • Services more than 4 million members including 250,000 Medicaid and dual eligible members
  • Partners with more than 30 clients including two 5 STAR Medicare Advantage plans
  • Provides one or more services to the 5 largest Medicare Advantage plans in the U.S.
  • Serves the largest PACE plan in the country
  • Achieved a 65% reduction in hospital readmission rates for a national Medicare Advantage plan
  • Has invested more than $35 million in our proprietary technology platform
  • And much more

Contact us today to begin a dialogue on how our services may deliver results for you and your membership in a number of areas including improved health outcomes, reduced costs, and fostering independence.